Frequently Asked Questions (FAQ)

Q:What is the admission fee?

A: Admission is free.

Q: Do I need a reservation to visit?

A: Reservations are not required for groups of 15 or fewer.

Q: When is the facility closed?

A: We are closed on Tuesdays (open if it’s a public holiday) and during the New Year holidays. Please note that temporary closures or schedule changes may occur due to exhibition updates, maintenance, or building inspections.

Q: Is there an age restriction for visitors?

A: There is no age restriction. However, children of elementary school age or younger must be accompanied by a guardian. Please keep a close eye on your children. We are not responsible for any incidents or accidents.

Q: Can I bring my pet?

A: Pets must be kept in a fully enclosed carrier. (Guide dogs, service dogs, and hearing dogs are exempt.)

Q: Is photography allowed?

A: Photography and video recording are allowed. Please be considerate of other visitors. The use of selfie sticks, tripods, and flash photography is not permitted.

Q: Is there a parking lot?

A: No parking is available. Please use public transportation.

Q: Is there a bicycle parking area?

A: No bicycle parking is available. Tricycles and kick scooters are also not allowed inside the facility.

Q: Is there a place to store my belongings?

A: Lockers are not available. Please keep your valuables with you. We are not responsible for theft or loss.

Q: Are restrooms available?

A: There are no restrooms for visitors.

Q: Is eating and drinking allowed?

A: Eating and drinking are not permitted inside the facility. (Exception: sealed beverage containers such as bottles with caps.)

Contact Us

For inquiries about visits please contact us using the form below.

Inquiry Form

For inquiries regarding Kawasaki Robostage, please contact us via the inquiry form

Telephone Inquiries

Phone Reception Hours: 10:00 AM – 6:00 PM (excluding closed days)
Opening Hours:
• Weekdays: 1:00 PM – 6:00 PM
• Weekends & Holidays: 10:00 AM – 6:00 PM

Closed: Tuesdays (open if Tuesday is a national holiday) and during the New Year holidays.
Please note that opening hours are subject to change.

FAQ