Support

JapanKawasaki Heavy Industries, Ltd.
(Tokyo Robot Center)

2-3-1, Daiba, Minato-ku, Tokyo 135-0091, Japan
Tel. +81-(0)3-6457-1928 / Fax. +81-(0)3-6457-1971
(Akashi Works)
1-1 Kawasaki-cho, Akashi, Hyogo 673-8666
Tel. +81-(0)78-921-2946 / Fax. +81-(0)78-923-6548
KoreaKawasaki Robotics Korea, Ltd.
(Head Office)

43, Namdong-daero 215beon-gil, Namdong-gu,
Incheon, 21633, Korea
Tel. +82-32-821-6941 / Fax. +82-32-821-6947
(Ho-nam Robot Center)
61009 Sochyong-Dong, Kwangsan-Gu, Kuwangju, Korea
Tel. +82-62-941-6941 / Fax. +82-62-941-6942
(Suwon Robot Center)
No.404, 1075-7, Hyohaeng-ro, Hwaseong-si, Gyeonggi-do, 18398, Korea
ChinaKawasaki Robotics (Tianjin) Co., Ltd.
(Head Office)

1・2/F, Building 6, No. 19 Xinhuan Road, TEDA, 300457 China
Tel. +86-400-922-2400
(Guangzhou Branch)
1F,Yonglong Industrial Park,No.62Luojia Village,Shiji Town,Panyu District,
Guangzhou,511400,China
Tel. +86-20-3481-8537 / Fax. +86-20-3481-8539
(Shanghai Branch)
No.733,7/F,Tower C The Place,No.150,ZunYi Road,Changning District,Shanghai,
200051 China
Tel. +86-021-2218-3066
(Kunshan Technology Centre)
A1 No.1255,Jinmao Road,Zhoushi Town,Kunshan City,Jiangsu,
215313 China
Tel. +86-0512-5793-6256
Kawasaki (Chongqing) Robotics Engineering Co., Ltd.
F District 204 room, North Area No.117 Yunjisuan Center, Yunhan Street
Shuitu Industrial Park, Beibei District, Chongqing, China
Tel. +86-177-8319-6056
TaiwanTaiwan Kawasaki Robot Center
(Head Office)

3F, No.31, Ln.216, Gongyuan Rd., Hsinchu City 30069, Taiwan(R.O.C.)
Tel. +886-3-562-0518 / Fax. +886-3-562-0582
ThailandKawasaki Motor Enterprise (Thailand) Co., Ltd.
(Rayong Robot Center)

119/10 Moo 4 T. Pluak Daeng, A. Plual Daeng, Rayong 21140, Thailand
Tel. +66-38-955-040-58 / Fax. +66-38-955-145
(Ayutthaya Service Point)
52/21 Moo 7,T.Ban Srang, A. Bang Pain, Phranakhon Sri Ayutthaya 13160 Thailand
(Bangkok Office)
2499 New Phetchaburi Road, Kwaeng Bangkapi, Khet Huay – Kwang, Bangkok 10310 Thailand
MalaysiaKRB MALAYSIA SDN BHD
No. 17, Jalan Eco Perindustrian 1/5D, Eco Perindustrian 5, 42300 Bandar Puncak Alam, Selangor, Malaysia
Tel. +60-3-8070-8866 / Fax. +60-3-8070-8899
SingaporeKawasaki Heavy Industries (Singapore) Pte. Ltd.
Singapore Kawasaki Robot Engineering Center/Singapore Kawasaki Robot Center

Engineering & Support
100G Pasir Panjang Road #06-10 Singapore 118523
Tel. +65-6513-3145 (Engineering) / Tel. +65-6542-6515 (Service)
IndiaKawasaki Heavy Industries (India) Pvt. Ltd.
Gurgaon Office

Plot No.136, Sector-37, Pace City- 1, Gurgaon-122101, Haryana, India
Tel.
+91-0124-4371845(Sales)
+91-0124-4371846(Service)
+91-0124-4371847/4371303 (Others)
IndonesiaPT. Toyota Tsusho Mechanical & Engineering Service Indonesia
MM2100 Industrial Town, Plot KK-7, West Cikarang 17520
Indonesia
Tel. +62-21-8998-1688 / Fax. +62-21-8998-1682
AustraliaDiverseco Pty Ltd.
35 Laser Drive, Rowville, Victoria, Australia, 3178 Australia
Tel. +61-3-9548-5512
New ZealandJ.M.P. ENGINEERING LTD
455 Rosebank Road, Avondale, Auckland, New Zealand
Tel. +64-9-828-3304 / Fax. +64-9-828-3368

Customer Support

From initial enquiry and throughout the products lifetime Kawasaki prides itself in providing best in class support.

Service and Backup from planning to realisation and in operation of robot systems.Kawasaki Motors Enterprise (Thailand) Co., Ltd Robot Center (Kawasaki Robotics, KMT) is a competent partner for all questions of robot automation.

Our Services are starting with the choice of the right robot, cycle time- and reachability analysis up to special trainings. In addition, we can introduce one of our Partners for a complete realisation of your automation project.

Kawasaki Robotics is providing its customers with the following Services:

  • Planning simulation
  • Programing, Installation & implementation
  • Work Test (Spray Test is available, KMT has paint test booth)
  • Design & Fabrication
  • Maintenance & preventive maintenance
  • Diagnosis or Debugging (on-site or remote)
  • Quick repair
  • 24 hours/365 days phone hotline for urgent technical issues

At an operator level understanding basic principles and safe operation boosts confidence and customer feedback has indicated a positive motivational effect leading to increased productivity.

In addition to standard training courses, application specific training is also available from Kawasaki.

Typical areas covered are handling, palletising, painting, and welding together with training for bespoke systems supplied either by Kawasaki’s Team or any of its systems partners.

For larger operations teams, Kawasaki is able to meet personalized training needs at their own facilities if required.