Kawasaki Robotics will support you throughout the entire lifecycle of your robots and automation solutions. Avoid costly down-time in the future with predictive maintenance: Our experts will help you find the solution that fits your individual needs perfectly – so you can gain the most out of your robot.

EMEA SUPPORT HOTLINE：

+49 (0) 2131 – 3426 – 1300

Why is Robot Maintenance so important?

Even the best robotic solutions on the market need to be taken care of in order to operate at their best. The lack of maintenance and reliable support can cause severe risks for your production, including:

• Sudden failure
• Immediate need for additional work and challenging time management
• Long-term interruption of your production line
• High costs for urgent and short-term repairs

What does Robot Maintenance and Support look like?

Regular maintenance and reliable support are essential for constant and stable operation of each robot. By constantly monitoring the condition of each robot, identifying maintenance cycles and issues before they occur, our experts ensure the following:

• Predictive Maintenance of each robot
• Reduction of the risk of sudden breakdowns
• Making zero downtime achievable
• Increasing the life of each robot significantly and ensuring a successful, long-term investment

Kawasaki Robotics Lifecycle Support

With our own, carefully developed Kawasaki Robotics Lifecycle Support package, we guarantee that each robot will be maintained according to your precise needs. With the goal of no downtime, the package covers all inspection, monitoring, analysis, consulting and maintenance needs. It proposes optimal plans based on your individual robot configuration, optimizes life cycle costs and gives you security and reliability for your production.

What elements does our Lifecycle Support package include?

• Monitoring of Current Values: Identifying potential issues and maintenance needs.
• TREND Manager: Our tool consistently monitors robot status trends and values.
• Analysis: Inspection and detailed analysis of the current values by our experts.
• Report and Suggestion: Proposing a maintenance plan based on the analysis.
• Maintenance: Optimal conduct of maintenance based on the condition.
• Optimization of LCC: Risk reduction of sudden failures over the entire lifecycle.
• Reliable Support: Our experts are standing by to support you on-site and remotely.

A complete package or individual services? The choice is yours:

Our Lifecycle Support Package includes:

• Standard Maintenance
• Repair Services
• TREND Manager
• Spare Parts Assistance
• CS24 Support
• Exclusive discounts on services and spare parts depending on contract duration

While we recommend a full maintenance contract to ensure maximum reliability and availability, we also offer all services and elements individually:

Standard Maintenance:

• Grease change
• Belt check
• Brake check (software or using measuring device)
• Battery change
• Particle check of transmission grease (to determine wear)
• Visual inspection
• Cable check
• Adjusting the drive belts (depending on model)
• Checking and filling the gas cylinder (depending on model)
• Optional gearbox backlash check (lost motion check)

Repair Services:

• Arm
• Controller
• Spare parts
• On-site repair
• Augmented Support Remote and via Team Viewer assist (hourly charge each)

TREND Manager:

• License
• Installation and setup
• Regular analysis

Spare Parts Assistance:

• Spare part package consulting
• Access to weekend supply

CS24 Support

Build the support package that fits your needs:

On Site Support: A technician will be on the way to you within the specified hours – either on 5 or 7 days a week.

Weekend Parts Support: By ordering the Basic 24/7 Phone Support, you have the option of ordering spare parts by express on Saturdays and Sundays between 8 am and 5 pm. This is subject to a flat rate plus transportation costs.

Talk to our experts and schedule your personal consulting session:

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